Faqs

Frequently Asked Questions

Discount codes can be referred to by many names depending on the retailer: promo, promotional code, coupon, or voucher code… They all work in the same way, which is to give you a discount on your online shopping order. For example a FREE delivery code or 10% off your total amount. A discount code is similar to a paper coupon but is for use on an online purchase only.

A coupon website is an online platform that aggregates and displays coupons, discounts, and deals from various retailers and brands. Users visit these websites to find and use digital or printable coupons to save money on their online or in-store purchases.

When you want to find voucher codes and offers for your favourite online stores, all you have to do is go to the StipenSate Australia homepage and type the name of the shop in the search bar. As you type, suggestions will appear for you to click, but in the unlikely event nothing appears, you can click the magnifying glass to search and find stores similar to the one you were looking for.

Once you have found the discount code that you would like to use, click on the code to reveal and open it in a pop-up window. The code will be automatically highlighted and selected when you reveal it but you can also select it by double-clicking the code with your cursor. To copy the code easily follow one of these options:

Add your desired items to your cart and continue to the checkout section. During the checkout process, you will see a special box for discount codes or a prompt from the retailer asking ‘Do you have a discount code?’. Enter the code at this stage by pasting it into the box and you will see the discount take effect on your order total.

If you see an offer on our site tagged with the word ‘Exclusive’, that means it’s a discount code that is unique to StipenSate Australia and you won’t be able to find them elsewhere. Whereas a ‘Verified’ code is not exclusive to us, but has been tested and confirmed working by our savings experts team.

Simply put, if you see this tag on our vouchers on the brand pages, it means our editors recommend our users to consider using that offer. It could either be because it's a higher than usual discount, a rare one, a limited-time offering, or just a really good offer overall. Our editors use their years of experience working with a brand to decide which offers they tag.

This highly depends on the store and each individual promo code. Some are flash sale codes which are valid anywhere from 24 to 72 hours only. There are codes that are valid for as long as two weeks, especially during a bigger sale period. All our discount codes have clear expiry dates stated on them.

Generally, most discount codes are only applicable once per user account. But it also depends on the terms and conditions of the particular discount code which is determined by the store. You can check all the important terms and conditions of each code on our site before using them.

The discount value of coupons can range from as low as 5% to as high as 90%. It all depends on the store and products you are purchasing. What we have noticed is, the average is between 10% to 30%. We have helped our users save hundreds each year so definitely check our site before making a purchase.

We offer a wide range of coupon types. Some are applicable to any item sitewide while others are only applicable to certain categories.

Some sources we use are commonly known and are also widely available to our users to access. Examples of these are brand newsletters and their own websites. What we do have access to that our users might not are things like affiliate partnerships, which allows us direct contact with a brand or a representative and we can access a wide range of discounts plus negotiate better ones for the benefit of our users.

Yes, we have a regular Newsletter for our loyal customers who want to be able to save with the best discounts and promotion codes. Contrary to other branded newsletters, ours include the best deals for all your favourite brands during that period. That way we make sure that our users are the first ones to know about upcoming offers, our exclusive discount codes and the best moment to shop!

We definitely recommend signing up for the StipenSate Australia Newsletter, so that you will always be up to date with the best and latest deals and discount codes. You can find the sign up field near the bottom of the homepage or near the middle of any retailer page. Sign up now and receive the top discount codes of your favourite brands straight in your mailbox!

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